Shipping policy

Thank you for shopping with KC.XO!

Orders are typically processed within 3–5 business days. Processing times may be longer during sales, holidays, restocks, or periods of high order volume.

Once your order ships, you will receive tracking information by email.

Please ensure your shipping address is entered correctly at checkout. KC.XO is not responsible for delays, lost packages, or delivery issues caused by incorrect shipping information provided by the customer.

Delivery times may vary depending on the shipping carrier and destination.

If your package arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at officialkcxo@gmail.com and include your order number and photos of the issue.

If you have any questions about your order, please contact us at officialkcxo@gmail.com.